Author Archives: admin

In December 2017, we announced new calling capabilities in Teams including full featured dialing, calling history, hold/resume, speed dial, transfer, forwarding, extension dialing, multi-call handling, simultaneous ringing, and voicemail.   We continue making the service available for more customers… Source: Calling Plan Preview Coming for Canada – Sign up today!

Source: Finance and Accounting Outsourcing: The Next Wave of Savings

Source: Better Together! The Impact of Integrating Quality Management and Document Management

Roger Berkley gives a brief history of the rapid growth of RPA and how it has moved into the BPM space. Source: A Brief History of the Rapid Expansion of RPA

Automation is a familiar part of the process excellence and continuous improvement toolkit, having been in use for years if not decades. So how is robotic process automation (RPA) any different? Source: The Difference Between Robotic Process Automation and Traditional Automation

Source: To ECM and Beyond — Where Connectivity and Integration Meet

Source: How Microsoft Found Its Collaboration Groove

Two salutatory stories about former bankers could curb your desire to try something new for 2018. Source: The worst that can happen when you walk away from a job in banking

Source: Cross-Product Integration: The Only Kind That Matters

Source: Vertical Alignment Brings Increased Channel Opportunity

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